Effective date: 9/21/2025

Privacy Policy

At zö agency, we care deeply about protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit https://zo.agency or use any of our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information you choose to share with us, including:
• Name
• Email address
• Phone number
• Mailing address
• Any details submitted through website forms

We also collect technical data like your IP address, browser type, pages visited, and time spent on the site. This information is used solely to improve your experience and support the services we provide.

2. How We Use Your Information

We use your information to:
• Communicate with you
• Respond to inquiries
• Improve our website and services
• Ensure a secure user experience

We do not sell or misuse your data. All personal information is handled with care, and stored in secure, access-restricted environments. For clients requiring HIPAA-compliant handling, we maintain strict safeguards for all personally identifiable information (PII).

3. Cookies and Tracking

Like most websites, we use cookies—small data files stored on your browser— to enhance functionality and understand how visitors use our site.

You can choose to accept or reject cookies in your browser settings. If you disable cookies, some parts of the site may not function as intended.

4. Third-Party Services

We may work with third-party providers to support our services (e.g., analytics, email communications, hosting). These partners may have limited access to your personal information, strictly to perform tasks on our behalf. They are bound by confidentiality and data protection agreements.

5. Data Security

We use commercially reasonable measures to protect your data. While no method of transmission or storage is completely secure, we are committed to safeguarding your information with industry best practices.

6. Links to Other Websites

Our website may include links to third-party sites. We are not responsible f or their privacy practices or content. We recommend reviewing their policies if you choose to visit them.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that a child has submitted information, we will delete it promptly. Parents or guardians: please contact us at connect@zo.agency if you believe your child has shared information with us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at connect@zo.agency.